Five Chapters. Ninety Days. One Successful Opening.
Every chapter covers a critical phase of the pre-opening process, with actionable checklists and frameworks you can implement immediately.
Foundation & Systems Setup
Org chart & hiring plan, vendor selection & contracts, POS & tech stack decisions, brand standards documentation.
Hiring & Training Framework
Interview & onboarding SOPs, service sequence training, back-of-house standards, management accountability systems.
Menu, Cost & Operations
Menu costing & pricing strategy, food cost control targets, ordering par levels, kitchen flow & line setup.
Soft-Open Strategy
Friends & family run playbook, feedback collection system, adjustment protocol, team confidence building.
Grand Opening & Beyond
Opening week staffing plan, marketing & press coordination, Day-1 operations checklist, Week 1 KPI benchmarks.